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Raise Ticket - Complaint

Investor support

Raise a Ticket

Tell us about your query or grievance. Raising a ticket creates a complaint record for review; it does not guarantee immediate resolution.

Enable JavaScript to raise a ticket, or contact our compliance team using the details below.

Complaint details

Name (required)

Client ID (required)

Email address (required)

Mobile number (required)

Issue (required)

Subject (required)

Description (required)

File attachment (optional)

JPG, PNG, GIF, PDF, DOC, DOCX, XLS, XLSX, TXT or CSV, up to 5 MB (5,000,000 bytes).

Need another way to contact us?

Email compliance@indothai.co.in or call (0731) 4255800.

Filing compliant on SCORES – http://scores.gov.in(opens in a new tab)

Easy & quick a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits
i. Effective Communication
ii. Speedy redressal of the grievances

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ATTENTION – A note from the Regulators for Investors

E-Voting (opens in a new tab)

Basic Details of Company

Stock broker name: INDO THAI SECURITIES LIMITED
Registration number: INZ000194938
SEBI Research Analyst Reg. No.: INH000024842
Registered address: Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya pradesh
Contact number: +91 8269102198, (0731) 4255800
Email address: marketing@indothai.co.in
sales@indothai.co.in

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Smart ODR

A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.
SMART ODR Portal (Securities Market Approach for Resolution through ODR Portal) can be accessed here (opens in a new tab). And SMART
A copy of the SEBI circular is here(opens in a new tab):

Procedure to lodge grievances complaint

Kind Attention to all stakeholders:

For Register any queries/ grievance/ complaint, kindly write us at compliance@indothai.co.in

While lodging the complaint kindly mention contact details, e- mail id, user/ client id for ease of reference.

Stakeholders are requested to mention their query/ grievance/ complaint in detail for effective resolutions with attaching supportive documents if any.

The complaint will be entertained by the company within 2 working days and concrete solutions will be provided through mail only.

However in case of non- receipt of any concrete support, stakeholders are requested to write at compliance@indothai.co.in referencing their earlier mail.

Further the stakeholders are advised to get the status of their query/ grievance/ complaint within 2 working days by writing at compliance@indothai.co.in

Flow chart for filling/ lodge complaint on desiganted e-mail address and finding out status of the complaint.

Welcome to IndoThai

Visit our website indothai.co.in
Stakeholders who intend to file a complaint should send an email to compliance@indothai.co.in
Kindly mention contact details, e- mail id, user/ client id for ease of reference
The complaint will be entertained by the company within 2 working days and concrete solutions will be provided through mail only.
In case of non- receipt of any concrete support, stakeholders are requested to write at compliance@indothai.co.in referencing their earlier mail.
stakeholders are advised to get the status of their query/ grievance/ complaint within 2 working days by writing at compliance@indothai.co.in

Attention Investors

Prevent Unauthorized Transactions in your demat account –> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day………………….issued in the interest of investors.
KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.